Maintenance Plans
The BackitUPS After Care Maintenance Program ("Program") is designed to ensure the optimal performance and longevity of solar generators sold by BackitUPS. Participants in the Program will receive periodic maintenance, including inspections, cleaning, functional assessment, and access to priority customer support. The Program aims to provide comprehensive care to uphold the manufacturer’s standards for reliability and safety.
Aftercare & Maintenance Program
Select an ongoing maintenance plan for your EcoFlow, Anker, and backup generator equipment.
Remote Basic Solar Generator Maintenance Plan
Recommended for Solar Generators
Auto-renews until cancelled
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Wi-Fi/Bluetooth connectivity help, firmware/version checks, setting assistance, errors/alarm troubleshooting and remote support
Remote Plus Solar Generator Maintenance Plan
Recommended for home backup stations
Auto-renews until cancelled
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Everything in the Remote Plan, plus quarterly system health checks, battery/charging reviews, service history, priority scheduling and 15% off eligible service labor
Whole Home and Commercial Solar Generator Maintenance Plan
Recommended for home backup stations
Auto-renews until cancelled
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Comprehensive whole-home solar generator maintenance with monthly system reviews, multi-battery support, and Smart Panel monitoring. Includes performance tracking, priority service access, and 20% labor discount on eligible repairs. Keep your system running at peak efficiency year-round. This plan builds on our Basic and Plus tiers, adding advanced features for complete system protection and peace of mind.